Order Management and Logistics

Order fulfilment for dairy products entails managing complex logistics. Tracking product movement delivered through scores of vehicles is on figure tips now.

Say goodbye to Manual Tracking

Managing order fulfilment is a complex affair. Majority of the logistics happen at night aiming for early morning deliveries at the urban doorstep. Managing thousands of litres of milk moving across geographies, keeping an accurate track using manual methods is not feasible besides being susceptible to manipulations and errors. Fulfilling these orders entails a lot of planning, route optimization, assigning jobs through which milk changes several hands and dealing with several different profiles of people like contractors, transporters, drivers, helpers etc that help reach the milk to distributors and retailers who in turn face the customers.

Keep an Accurate Track of Orders

Vasista’s solution (DailyOrders App) provides an easy-to-use central database to dairy operators with vast distribution network across geographies. They can monitor customer orders, order status, delivery schedules, delivery status etc. on the fly. Since the records are updated in real-time, data can be analysed whenever needed to make insightful business decisions especially when there are multiple production and packaging units. Unlike manual indentations that cause mistakes across these stages right from wrong punching of orders to mischiefs in dispatches leading to milk spoilage. Adoption of digitized processes built by Vasista helps dairies not only to streamline these processes but also offer insights into demand predictions for planning of operations and goes a long way to enhance freshness of the milk.

Speed Up Product Transportation

Efficient logistics saves a significant amount of money for dairies. Spoilage of milk, failing to deliver on time leads to not only loss of sales opportunities but also the brand reputation. Visibility on deliveries also makes it easier for customers and retailers to track their orders or milk tankers respectively. This is especially useful, considering the urgency with which milk needs to be transported between locations and that too in a temperature-controlled container.

Route Optimization for Efficient Delivery

Once an order is received, the app can automatically suggest the best possible route to take, as per the delivery address, so that customers receive their milk as quickly as possible. Route optimization is not only helpful in delivering milk quickly, but also provides insights into how to improve the logistics operation. It also helps answer questions like which location should receive more milk tankers to fulfill the demand, where the delivery tankers are taking a lot of time to pass through, if a retailer is too far for a certain transporter but really close to another one, and more. Coordination among the sales, production, and logistics teams ensures friction free processes and provides real-time insights. These insights help dairy companies to be on top of their logistics operations and be profitable.

Case Study

BRAC Dairy and Food Project was the first dairy company in Bangladesh to receive the ISO 22000 certification. When it first started, BRAC was producing 140,000 litres of milk every day. They were having difficulties in managing different manual tasks and had to do a lot of reworks. There was an unavailability of accurate as well as real-time data which was hampering their progress.

By implementing Vasista’s off-the-shelf ERP Milkosoft, BRAC was able to automate their entire supply chain. They reduced the amount of rework to be done and aligned with the best industry practices to increase production. Availability of real-time data and reports gave them more control over the business processes. Now BRAC operates 101 chilling centres and processes 250,000 litres of milk every day. It has more than 50,000 registered farmers and 1500 employees working in 101 chilling centres and processing 250,000 liters of milk per day.

The Future of Your Dairy is Just a Call Away

Our in-house ERP Milkosoft is used by renowned Dairies across the country. Our unique products, domain knowledge, and commitment to details help transform your dairy operations.





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