B2B Order Management

Keep an accurate track of product movement at the distributor and retailer levels.

Manual Order Management is the Past

Most distributors or retailers follow very basic processes to capture a new order. Either they take orders over the phone and record them in a ledger, or sometimes, the transporter brings a new order written on a piece of paper. Not only is this method hard to maintain in the long run, but it can also lead to several errors. Owing to the highly perishable nature of milk and its stringent processing and handling demands, a delay of even a few hours can make it go foul.

Presenting a Digital Order Application

Through the Daily Order App (order management solution), distributors can place their daily shipment orders digitally. This allows dairy companies to keep track of the number of milk crates and other dairy products assigned to different retailers and agents. They can categorize orders as per their routes, the number of crates, order value, and more. It also provides insight into the billing details of every retailer and how much they owe to the dairy company.

Stay on top of your Sales

Since the order data is updated in real-time without the need for consolidating entries from every sales team, field staff, or vendor, sales managers can take critical business decisions on time. In case there is a dip in sales, the dairy company will be immediately notified. They can check if the competitors have changed their price, if the customers are not liking their products, or if the retailer is not delivering products on time. These metrics will help the sales team in identifying bottlenecks and improve upon their sales numbers.

Efficient Payment Management

After delivery is completed, the next step is to collect payments. Dairy plants have different ways to approach this. Some take cash payments at the end of the month, while some employ the pay as you buy feature. The daily order app allows online payments and have partnered with several banks and payment gateways. It also provides an accurate report about the number of items sold and the money collected. This also eliminates the need for requesting sale statistics from different vendors and agents every day.

Case Study

BRAC Dairy and Food Project was the first dairy company in Bangladesh to receive the ISO 22000 certification. When it first started, BRAC was producing 140,000 litres of milk every day. They were having difficulties in managing different manual tasks and had to do a lot of reworks. There was an unavailability of accurate as well as real-time data which was hampering their progress.

By implementing Vasista’s off-the-shelf ERP Milkosoft, BRAC was able to automate their entire supply chain. They reduced the amount of rework to be done and aligned with the best industry practices to increase production. Availability of real-time data and reports gave them more control over the business processes. Now BRAC operates 101 chilling centres and processes 250,000 litres of milk every day. It has more than 50,000 registered farmers and 1500 employees working in 101 chilling centres and processing 250,000 liters of milk per day.

The Future of Your Dairy is Just a Call Away

Our in-house ERP Milkosoft is used by renowned Dairies across the country. Our unique products, domain knowledge, and commitment to details help transform your dairy operations.

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